Terms and Conditions

 

The Cats Shop reserves the right to review and cancel orders at any time.

You must provide complete and accurate details at the time of making your purchase. You may be required to provide additional details upon our request to ensure the accuracy of your order.

You must enter the correct delivery address and delivery instructions at the time of placing your order. If you enter an incorrect address, The Cats Shop is not obliged to re-send the order to the correct address at our own expense.

Note that all orders sent via Toll Priority are given authority to leave at the residence unless otherwise advised by the customer.

We process purchases on business days, which are Monday to Friday and exclude public holidays in Victoria. Event days such as Geelong Cats home games can also affect this.

We will provide you with a tracking number once we have shipped your order to you.

We aim to have all Australian orders shipped the same day if placed before 9am (AEST). We send via Toll Priority who are a courier company; if you supply a PO Box address for your online order - you will incur a significant delay on processing unless you have previously made contact with The Cats Shop.

If you have not received your items within 12 business days of making your order, please email us with your full name and order number and we will look into your delivery immediately. In most cases this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest depot for collection.

 

2021 $20 Cats Shop Voucher

 

*Terms and Conditions apply: This Member Choice $20 Cats Shop voucher cannot be used in conjunction with any other voucher or any other offer. There is a limit of one voucher per transaction. Each voucher code can only be used once and in one single transaction. If the purchase value is less than the value of the voucher, the balance of the voucher cannot be used against any further transactions. The voucher cannot be exchanged for cash and cannot be resold or exchanged. Voucher is not redeemable on shipping costs. There is a $6 postage charge for the member cap or scarf. 
The Club can cancel a voucher if it has reason to believe that the voucher holder is in breach of these terms and conditions. The voucher is valid until 5pm on 31/08/2021 and must be redeemed before thenVouchers can be used instore or online.

 

 

Terms and Conditions for 2020 Membership Benefit Voucher

*Terms and Conditions apply: This voucher cannot be used in conjunction with any other voucher or any other offer. There is a limit of one voucher per transaction. Each voucher code can only be used once and in one single transaction. If the purchase value is less than the value of the voucher, the balance of the voucher cannot be used against any further transactions. This voucher is not applicable on any shipping costs. The voucher cannot be exchanged for cash and cannot be resold or exchanged. The voucher is only redeemable on Cotton On or New Era Product (sale included). Voucher is not redeemable on shipping costs.

The Club can cancel a voucher if it has reason to believe that the voucher holder is in breach of these terms and conditions. The voucher is valid until 5pm on 31/12/2020 and must be redeemed before then. Vouchers can be used instore or online.

For further terms and conditions on 2020 Membership Benefits please click here

 

 

How to add your 2020 Membership Benefit Voucher to check out

Please click here for a 'How To Guide'