Terms and Conditions





Member discount applies to Full Price items only and excludes sale items, special offers, limited edition products, memorabilia and shipping.






 *Terms and Conditions apply:


Member Choice $20 Cats Shop voucher cannot be used in conjunction with any other voucher or any other offer. There is a limit of one voucher per transaction. Each voucher code can only be used once and in one single transaction. If the purchase value is less than the value of the voucher, the balance of the voucher cannot be used against any further transactions. The voucher cannot be exchanged for cash and cannot be resold or exchanged. Voucher is not redeemable on shipping costs. There is no postage charge for the member cap or scarf. 


The Club can cancel a voucher if it has reason to believe that the voucher holder is in breach of these terms and conditions. The voucher is valid until 5pm on 31/08/2024 and must be redeemed before then. Vouchers can be used instore or online.






The Cats Shop reserves the right to review and cancel orders at any time.

You must provide complete and accurate details at the time of making your purchase. You may be required to provide additional details upon our request to ensure the accuracy of your order.

You must enter the correct delivery address and delivery instructions at the time of placing your order. If you enter an incorrect address, The Cats Shop is not obligated to re-send items at the Cats Shop expense.

Note that all orders sent  are given authority to leave at the residence unless otherwise advised by the customer.

Orders are processed on business days, Monday to Friday and exclude public holidays in Victoria. 

Tracking will be provided when your order has been shipped and left our facility.


Please contact the Cats Shop directly for order enquiries:

Mon - Fri  10am - 4pm

(03) 5225 - 2339 

 or via email








 Spend & Save offers are available online only unless stated otherwise. Offer valid during promotional dates specified at the time of offer activation. Minimum spend amount applies. Save $15 minimum spend amount is $100.Save $30 minimum spend amount is $150.Save $60 minimum spend amount is $200. Discount must be applied at checkout to receive discount at time of purchase. No further discounts apply.